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Presentation Skills Training for Hotel Teams (10Apr)

€75.00 – €100.00
Join us and unlock your speaking confidence!
Have you ever been tasked with delivering a presentation at a Hotel meeting? Maybe your nerves have taken over and your message isn’t connecting with team. After attending this course – Imagine you have a clear, concise message which you deliver confidently. Moreover - You actually enjoy presenting!

Dates:

Wednesdays 10th and 17th April 2024 (2 half days)

9.30am to 1pm, online

Course Overview:
This training is to help participants develop and improve their presentation skills.
Who is it for?
This training is for anyone who delivers presentations as part of their role in their Hotel.

Learning Outcomes:

Recognise the core structure of effective presentations

Assess what type of opening is most appropriate

Craft a strong call-to-action

Illustrate their points with relevant slides

Recognise how to deliver with impact

Identify strategies to deal with nerves

Create a clear, concise presentation

Content:

Participants deliver short presentation & receive feedback (group)

How to ACE a presentation - Audience, Content, Engagement

Using PowerPoint effectively

How you look – posture, body language, dress

How you speak – pitch, tone, pace, vocal variety, language

Creating a connection with the audience

Effective delivery skills

Dealing with Q&A

Dealing with nerves

Participants deliver short presentation & receive feedback (group)

Facilitator:
Maureen McCowen Maureen McCowen is an international Public Speaking trainer, with particular focus on Presentation Skills. Maureen’s clients include Sky Ireland, Eirgrid, Hewlett Packard Financial Services, Fortinet (Latin America & Canada), Bord Bia and ISME Skillnet. She is a member of the Professional Speaking Association.
Price

Members: €75 pp
Non-Members: €100 pp
This course is limited to 8 people. Book your place below. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
Details
Out of stock
Presentation Skills Training for Hotel Teams (20Feb)

€75.00 – €100.00
Date:

Tuesdays 20th February 2024

1 full day in person ( Dublin City Venue) 9.30 am to 4.30pm

Course Overview:
This training is to help participants develop and improve their presentation skills.
Who is it for?
This training is for anyone who delivers presentations as part of their role in their Hotel.

Learning Outcomes:

Recognise the core structure of effective presentations

Assess what type of opening is most appropriate

Craft a strong call-to-action

Illustrate their points with relevant slides

Recognise how to deliver with impact

Identify strategies to deal with nerves

Create a clear, concise presentation

Content:

Participants deliver short presentation & receive feedback (group)

How to ACE a presentation - Audience, Content, Engagement

Using PowerPoint effectively

How you look – posture, body language, dress

How you speak – pitch, tone, pace, vocal variety, language

Creating a connection with the audience

Effective delivery skills

Dealing with Q&A

Dealing with nerves

Participants deliver short presentation & receive feedback (group)

Facilitator:
Maureen McCowen Maureen McCowen is an international Public Speaking trainer, with particular focus on Presentation Skills. Maureen’s clients include Sky Ireland, Eirgrid, Hewlett Packard Financial Services, Fortinet (Latin America & Canada), Bord Bia and ISME Skillnet. She is a member of the Professional Speaking Association.
Price

Members: €75 pp
Non-Members: €100 pp
This course is limited to 8 people. Book your place below. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
Details
Presentation Skills Training for Hotel Teams (24Oct)

€75.00 – €100.00
Join us and unlock your speaking confidence!
Have you ever been tasked with delivering a presentation at a Hotel meeting? Maybe your nerves have taken over and your message isn’t connecting with team. After attending this course – Imagine you have a clear, concise message which you deliver confidently. Moreover - You actually enjoy presenting!

Dates:

Thursdays 24th and 31st October 2024 (2 half days)

9.30am to 1pm, online

Course Overview:
This training is to help participants develop and improve their presentation skills.
Who is it for?
This training is for anyone who delivers presentations as part of their role in their Hotel.

Learning Outcomes:

Recognise the core structure of effective presentations

Assess what type of opening is most appropriate

Craft a strong call-to-action

Illustrate their points with relevant slides

Recognise how to deliver with impact

Identify strategies to deal with nerves

Create a clear, concise presentation

Content:

Participants deliver short presentation & receive feedback (group)

How to ACE a presentation - Audience, Content, Engagement

Using PowerPoint effectively

How you look – posture, body language, dress

How you speak – pitch, tone, pace, vocal variety, language

Creating a connection with the audience

Effective delivery skills

Dealing with Q&A

Dealing with nerves

Participants deliver short presentation & receive feedback (group)

Facilitator:
Maureen McCowen Maureen McCowen is an international Public Speaking trainer, with particular focus on Presentation Skills. Maureen’s clients include Sky Ireland, Eirgrid, Hewlett Packard Financial Services, Fortinet (Latin America & Canada), Bord Bia and ISME Skillnet. She is a member of the Professional Speaking Association.
Price

Members: €75 pp
Non-Members: €100 pp
This course is limited to 8 people. Book your place below. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
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Presentation Skills Training for Hotel Teams (26Sept)

€75.00 – €100.00
Join us and unlock your speaking confidence!
Have you ever been tasked with delivering a presentation at a Hotel meeting? Maybe your nerves have taken over and your message isn’t connecting with team. After attending this course – Imagine you have a clear, concise message which you deliver confidently. Moreover - You actually enjoy presenting!

Dates:

Thursdays 26th September and 3rd October 2024 (2 half days)

9.30am to 1pm, online

Course Overview:
This training is to help participants develop and improve their presentation skills.
Who is it for?
This training is for anyone who delivers presentations as part of their role in their Hotel.

Learning Outcomes:

Recognise the core structure of effective presentations

Assess what type of opening is most appropriate

Craft a strong call-to-action

Illustrate their points with relevant slides

Recognise how to deliver with impact

Identify strategies to deal with nerves

Create a clear, concise presentation

Content:

Participants deliver short presentation & receive feedback (group)

How to ACE a presentation - Audience, Content, Engagement

Using PowerPoint effectively

How you look – posture, body language, dress

How you speak – pitch, tone, pace, vocal variety, language

Creating a connection with the audience

Effective delivery skills

Dealing with Q&A

Dealing with nerves

Participants deliver short presentation & receive feedback (group)

Facilitator:
Maureen McCowen Maureen McCowen is an international Public Speaking trainer, with particular focus on Presentation Skills. Maureen’s clients include Sky Ireland, Eirgrid, Hewlett Packard Financial Services, Fortinet (Latin America & Canada), Bord Bia and ISME Skillnet. She is a member of the Professional Speaking Association.
Price

Members: €75 pp
Non-Members: €100 pp
This course is limited to 8 people. Book your place below. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
Select options Details
Out of stock
Presentation Skills Training for Hotel Teams (6Feb)

€75.00 – €100.00
Dates:

Tuesdays 6th and 13th February 2024 (2 half days)

9.30am to 1pm, online

Course Overview:
This training is to help participants develop and improve their presentation skills.
Who is it for?
This training is for anyone who delivers presentations as part of their role in their Hotel.

Learning Outcomes:

Recognise the core structure of effective presentations

Assess what type of opening is most appropriate

Craft a strong call-to-action

Illustrate their points with relevant slides

Recognise how to deliver with impact

Identify strategies to deal with nerves

Create a clear, concise presentation

Content:

Participants deliver short presentation & receive feedback (group)

How to ACE a presentation - Audience, Content, Engagement

Using PowerPoint effectively

How you look – posture, body language, dress

How you speak – pitch, tone, pace, vocal variety, language

Creating a connection with the audience

Effective delivery skills

Dealing with Q&A

Dealing with nerves

Participants deliver short presentation & receive feedback (group)

Facilitator:
Maureen McCowen Maureen McCowen is an international Public Speaking trainer, with particular focus on Presentation Skills. Maureen’s clients include Sky Ireland, Eirgrid, Hewlett Packard Financial Services, Fortinet (Latin America & Canada), Bord Bia and ISME Skillnet. She is a member of the Professional Speaking Association.
Price

Members: €75 pp
Non-Members: €100 pp
This course is limited to 8 people. Book your place below. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
Details
Pricing and Contracting for your Hotel Profitability (Mar2024)

€65.00 – €85.00
Dates:
Thursday, 28th March, 9.30 to 1pm Online
Who should attend:

Sales Managers, Revenue Managers, General Managers

Course content:
What you will learn: at the end of this session you will understand

Pricing, including

Defining the retail price point for diverse offerings and the expression of value

The diverse range of price points for consideration: from retail to breakeven

How to price for profitability

Expectations regarding pricing for diverse sales channels

How to harmoniously integrate diverse pricing models to achieve sustainable revenue generation

Contracting

How to contract for diverse opportunities

Negotiating

How to negotiate with confidence

The importance of following up

Trainer:
Julie O’Brien Tourism Strategy, Product Development and Commercial Specialist
Price €65 pp - for Members
Price €85 pp - for non-Members
This course is limited to 20 people.
Book online below. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
Select options Details
Pricing and Contracting for your Hotel Profitability (Oct2023)

€65.00 – €85.00
Dates:
Thursday, 12^th October, 9.30 to 1pm Online
Who should attend:

Sales Managers, Revenue Managers, General Managers

Course content:
What you will learn: at the end of this session you will understand

Pricing, including

Defining the retail price point for diverse offerings and the expression of value

The diverse range of price points for consideration: from retail to breakeven

How to price for profitability

Expectations regarding pricing for diverse sales channels

How to harmoniously integrate diverse pricing models to achieve sustainable revenue generation

Contracting

How to contract for diverse opportunities

Negotiating

How to negotiate with confidence

The importance of following up

Trainer:
Julie O’Brien Tourism Strategy, Product Development and Commercial Specialist
Price €65 pp - for Members
Price €85 pp - for non-Members
This course is limited to 20 people.
Book online For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
Select options Details
Out of stock
Prosperous Chef Leader Masterclass Programme (January 2024)

€0.00
Who Should Attend: This is a follow on for all the Chefs who attended the Masterclass held in Carton House, 20th November 2023. But any Executive or Head Chef is welcome to register to attend this Chef Leaders Programme.
Aim:
To support and equip Chef Leaders with leadership skills and strategies to manage a successful kitchen team. This monthly Chef Leader Masterclass Programme is to support implementing positive changes in hotel kitchens. These are 90-minute sessions to support Chef Leaders with cutting edge leadership strategies and techniques to develop emotional intelligence skills required for the modern kitchen workplace. Programme Includes:

Six x 90-minute virtual instructor-led learning modules

A one-on-one coaching session creating a Chef Leadership Development plan

A Prosperous Kitchen Culture Development Plan

On-demand, interactive learning platform with cutting edge resources to develop powerful emotional intelligence skills to lead with impact.

Up to 15 participants per mastermind group At the end of the programme participants will :

Understand how to be the authentic leader that your team needs in the modern kitchen workplace

Delegate more effectively and fault free conflict analysis

Transform team meetings, build a high performing kitchen team and create a talent factory

Build psychological Safety and a positive kitchen culture to improve retention, productivity and performance

Timing Options and Dates: Morning (Group 1) sessions are at 10.00am- 11.30am and Afternoon (Group 2) sessions is at 2.00pm - 3.30pm on the following dates:

Module 1 - Monday 29th January

Module 2 - Monday 26th February

Module 3 – Monday 25th March

Module 4 – Monday 29th April

Module 5 – Monday 27th May

Module 6 – Monday 24th June

Facilitator:
Una Crilly Hospitality Leadership Consultant specialising in Emotional Intelligence and IHF Skillnet trainer. She is passionate about supporting hospitality leaders in creating positive work environments where people and hotel businesses can thrive. Una has over 20 years’ experience developing leaders and building high performing teams.
Booking:
To book - please book below ( 2 OPTIONS – MORNING OR AFTERNOON) – this is being fully supported by IHF Skillnet (Complimentary) For more information, email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
Details
Staff Appearance and your Hotel Brand

Delivery:
Half day course in-company.
Highly presentable staff convey a very positive image of the property.

Have you ever had to have those “difficult” conversations with staff?

Do your staff know what is expected of them in terms of appearance and hygiene?

Do you have new staff that need to learn how to present themselves?

Staff Appearance

-      Uniform | Shoes | Hair | Jewellery | Nails | Posture | Positive Attitude | Tattoos | Deportment |Ironing

Staff Grooming

-      Make up | Skin care| Diet | Exercise | Shaving | Nails

Personal Hygiene

-      Showering | Body Odour | Teeth | Sweating | Lifestyle Choices

Staff will learn what products to use for stain removal, body smells, skin care female and male, deodorant, soaps and much more.

Presenter:

Marie Therese Flynn, a leading hospitality skills trainer with “Putting Training First”

Price

Members: €350 for onsite (up to25 staff)

Non Members €450 (up to 25 staff)

Contact:
For more information, email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information.

Details
Out of stock

Supervisory Management for new Hotel Supervisors

€295.00 – €365.00

Click here to download the brochure.

Dates:

Starting Wednesday 21st Sept 9.30 to 4pm (In person in Dublin Hotel) Limited to 15 pax

Hybrid Training Programme with 6 sessions in total – 3 in-person in Dublin hotel and 3 x Half days online

Who should Attend

This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appoint. It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers. The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.

Course outline (key topics):

·        Leadership, Communication and Change Management

·        Human Resources

·        Time Management

·        Train the Trainer

·        Stress Management

·        Coaching and Team Development

Trainers:
Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.
Price €295 pp - for Members
Price €365 pp - for non-Members
This course is limited to 15 people.
For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie

Details
Supervisory Management for New Hotel Supervisors (Apr-May 2024)

€295.00 – €365.00
Dates:
9th April - 16th May 2024 Please Note: 2 x Tuesdays – 9th April and 30th April – all remaining dates are Thursdays Limited to 15 places
Click here to download the brochure

For managers & supervisors

About the Programme:

This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.

It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.

The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.

Assessment:
Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.
Trainer:
Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.
Booking:
Places are limited to 15 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
Select options Details
Supervisory Management for New Hotel Supervisors (Feb-Apr 2024)

€295.00 – €365.00
Dates:
28th February - 17th April 2024 Limited to 15 places
Click here to download the brochure

For managers & supervisors

About the Programme:

This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.

It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.

The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.

Assessment:
Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.
Trainer:
Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.
Booking:
Places are limited to 15 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
Select options Details