Courses by Category

Courses by Category

Here is a list of the courses, by category, currently offered by Irish Hotels Federation Skillnet

Management & Supervisors

  • Applied HR Management for Hotels (Level 7)
  • Conflict Management at your Hotel
  • Facilities Management for Hotels
  • Hotel Leadership and Management Development
  • Managing Teams with Emotional Intelligence
  • Supervisory Management for Hotels
  • Train the Trainer – Level 6 QQI Accredited

Wellness and Mental Health Support Training

  • 2 Day MHST Certificate
  • Wellness Strategy for your Hotel (parts 1 and 2)

English Language Skills

  • English for Beginners (10 weeks)
  • English for Supervisors (2 days)
  • Global English (½ day)
  • Managing Multi-Cultural Teams

Digital Marketing

  • Digital Marketing Diploma – Level 6
  • Master Classes in #Twitter #LinkedIn
  • NEW – Refresh on Digital Marketing

Food, Beverage and Housekeeping teams

  • Practical skills and learn by doing

Masterclasses Selection

  • Demystify Hotel Finance
  • Designer Secrets – Make the Most of your Hotel Space
  • Emerging New Social Media
  • Employment Law for Hotels
  • How to Understand and Motivate Millennials
  • Photography Excellence for Hotels
  • Planning and Designing Great Menus to save you time and labour
  • NEW – Executive Chef – How to lead a prosperous kitchen team

IT Skills

  • Adobe
  • Microsoft Office

Sales and Marketing Teams

  • Email Etiquette
  • Marketing your Hotel
  • Revenue Management – 2 levels
  • Sales Conversions
  • NEW – Optimize Sales Channels
  • NEW – Pricing and Contracting

Lean Principles for Hotels

  • Lean for Forecasting Staff Rosters
  • Lean Principles by Hotel Department (Kitchen, Front Office)
  • The 5 S principles for Hotels
  • NEW – Yellow Belt Six Sigma for Hotels

Strengthen your competitive advantage, enhance productivity and develop a highly capable, confident workforce