What our participants say:

“Super training organised by Dervla and her team. We’ve seen the benefit straight away in our team – the training was in depth and covered all of the basics and our team’s confidence has hugely improved”

Bethany Potter, HR Manager – Maldron Hotel, Oranmore, Galway.

“Ausra, our Accommodation Supervisor, has grown in confidence when expressing herself and noticeably improved her vocabulary since participating in the IHF Skillnet English Language Beginners Course”

John Beattie, GM – Eyre Square Hotel, Galway

“Also just wanted to thank you for the amazing course. It has really been an eye opening and great to learn more about the different hotel departments!”

Felipe Ovalhe Bueno, Front Office Manager – Hilton Hotel Kilmainham

“This course will be the benchmark for all Managerial courses going forward and it exceeded my expectations. I have gained so much knowledge over the 9 weeks . Excellent content within modules, each module professionally delivered by experts in their field, assignments that encourage you to assess operations in your hotel and make necessary changes and a great opportunity to learn from other Hotels. Thoroughly enjoyed this Leadership Programme and would highly recommend – this course is a must for all Hotel Supervisors/Managers!”

 Catriona Brennan, Financial Controller – Woodford Dolmen Hotel

The training was fantastic and the staff have shown many improvements since the course. Even better, they are buzzing with enthusiasm and confidence

Oonagh Harte, HR Manager, Kinsale Hotel and Spa

“We were delighted to avail of the IHF Skillnet training this week at the hotel. The craft training course covered food and bar service and the team enjoyed the practical nature of the course, learned tangible skills and are now enthused to bring the learnings to service  I would highly recommend this training and look forward to considering other options.”

Paul Gill, Owner Manager, Claregalway Hotel

“I was delighted to attend the Covid Champion refresher webinar this week delivered by the new Irish Hotels Federation Skillnet. It was totally tailored to hotels and a thorough and timely reminder to ensure we are all set for reopening. I am looking forward to attending further courses in the near future.”

Paul Diver, Owner, Sandhouse Hotel & Marine Spa

“Thank you for organising the Leadership Team – Train the Trainer course this week. All of the participants really enjoyed it and found it to be very valuable for their own development. The Irish Hotels Federation Skillnet training was relevant and the role play was really beneficial.”

 Ann O’Leary, Assistant Human Resources Manager, The Gleneagle Group

“Thank you for organising the Customer Care course yesterday. The training was very well received  generated plenty of discussion afterwards. The team was engaged throughout.”

Alan Kane, Deputy General Manager, Lough Rynn Castle Hotel