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Starting Wednesday 21st Sept 9.30 to 4pm (In person in Dublin Hotel) Limited to 15 pax

Hybrid Training Programme  with 6 sessions in total – 3 in-person in Dublin hotel and 3 x Half days online


Who should Attend

This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appoint. It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers. The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.

Course outline (key topics):

·        Leadership, Communication and Change Management

·        Human Resources

·        Time Management

·        Train the Trainer

·        Stress Management

·        Coaching and Team Development



Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.


Price €295 pp  – for Members

Price €365 pp – for non-Members


This course is limited to 15 people.

For more information, call Dervla O’Neill on (086) 083 6626, or email: