Date:
- Tuesday, 13th February 2024
- Online – half day - 9.30am to 1pm
Who should attend:
Sales and events teams, and anyone who does a show-around of the hotel.What will you Learn?
- What is the function of a FAM trip versus a site visit
- Who organises them and who attends
- What do you need to prepare
- How to create a VIP welcome
- Tips for delivering the perfect FAM
- Tips for delivering the perfect site visit
- How to follow up to achieve conversions
Trainers:
Mandy O'Rorke Mandy is a dedicated tourism and hospitality professional with over 20 years’ experience in commercial operations, marketing, event management, leisure, and business tourism. She has played a key role in the success of prominent tourism and hospitality businesses in Ireland, spanning hotels, retail, DMCs and online travel agents. Through a goal focused and empathetic approach Mandy excels in supporting tourism businesses to maximise opportunities and enhance their overall performance. Elaine McInaw With over 20 years of experience, Elaine is a dynamic, goal-driven senior industry professional. She excels in proactive/reactive sales, PR, communications, pricing, revenue management, lead generation, key account management, data analysis, and customer engagement. Her expertise spans offline and online channels, encompassing domestic and global markets.Price
Members: €65 pp
Non-Members: €85 pp