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  • Delivery:

    Daytime Virtual Course – 4 Days in duration (attendees must do the 4 days)

     

    Dates:

    • Tuesdays 17th, 24th, 31st October, and then final day 7th November

    • 9.30am – 4.30pm (Breaks included)

    Who should Attend

    Are you responsible for training the team in your hotel department? The course is designed for both new and experienced trainers involved in carrying out training in their departments and who want to achieve a recognised qualification.

    Modules include:

    This QQI Level 6 Train the Trainer (Training Delivery and Evaluation) course provides learners with the knowledge, skill and competence to deliver, assess and evaluate a training and development intervention.

     

    Learning outcomes

    • Outline the concepts and theories underlying the delivery and evaluation of training interventions
    • Explore the elements which impact on the effectiveness of a training session to include, the learning environment, the trainer, learning methodologies and the group dynamics of participants
    • Appraise a range of evaluation models, approaches, tools and techniques used in the evaluation and monitoring of training
    • Deliver appropriate training content and materials using a range of training aids
    • Apply a comprehensive range of specialised training delivery and evaluation skills
    • Report on a training and development evaluation to include the identification of areas of success and of improvement opportunities.

    Trainer

    Displaying excellent communication, organisation & motivation skills, developed over 20 years’ in various management, administrative and training roles in the Higher & Further Education Sector, Pam Skerritt is a highly energetic, motivated & people orientated trainer & facilitator.

    Experienced in HR, Training & People Management, Pamela is also a current PhD Student, currently researching the area of “Continual Profession Development of Adult Educators”. This QQI Accredited Programme is delivered in association with NCU Training, an accredited QQI Provider

     

    Price €495 pp ( accredited) - for Members

    Price €595 pp ( accredited) - for non-Members  

    This course is limited to 12 people.

    For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Delivery:

    Daytime Virtual Course – 4 Days in duration (attendees must do the 4 days)

     

    Dates:

    • Mondays 6th, 13th, 20th & 27th November

    • 9.30am – 4.30pm (Breaks included)

    Who should Attend

    Are you responsible for training the team in your hotel department? The course is designed for both new and experienced trainers involved in carrying out training in their departments and who want to achieve a recognised qualification.

    Modules include:

    This QQI Level 6 Train the Trainer (Training Delivery and Evaluation) course provides learners with the knowledge, skill and competence to deliver, assess and evaluate a training and development intervention.

     

    Learning outcomes

    • Outline the concepts and theories underlying the delivery and evaluation of training interventions
    • Explore the elements which impact on the effectiveness of a training session to include, the learning environment, the trainer, learning methodologies and the group dynamics of participants
    • Appraise a range of evaluation models, approaches, tools and techniques used in the evaluation and monitoring of training
    • Deliver appropriate training content and materials using a range of training aids
    • Apply a comprehensive range of specialised training delivery and evaluation skills
    • Report on a training and development evaluation to include the identification of areas of success and of improvement opportunities.

    Trainer

    Displaying excellent communication, organisation & motivation skills, developed over 20 years’ in various management, administrative and training roles in the Higher & Further Education Sector, Pam Skerritt is a highly energetic, motivated & people orientated trainer & facilitator.

    Experienced in HR, Training & People Management, Pamela is also a current PhD Student, currently researching the area of “Continual Profession Development of Adult Educators”. This QQI Accredited Programme is delivered in association with NCU Training, an accredited QQI Provider

     

    Price €495 pp ( accredited) - for Members

    Price €595 pp ( accredited) - for non-Members  

    This course is limited to 12 people.

    For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Delivery:

    Daytime Virtual Course – 4 Days in duration

     

    Dates:

     
    • Course 4 2024
      • Wednesday November 6th
      • Wednesday November 13th
      • Wednesday November 20th
      • Wednesday November 27th
    • 9.30am – 4.30pm (Breaks included)

    Who should Attend

    Are you responsible for training the team in your hotel department? The course is designed for both new and experienced trainers involved in carrying out training in their departments and who want to achieve a recognised qualification.

    Modules include:

    This QQI Level 6 Train the Trainer (Training Delivery and Evaluation) course provides learners with the knowledge, skill and competence to deliver, assess and evaluate a training and development intervention.

     

    Learning outcomes

    • Outline the concepts and theories underlying the delivery and evaluation of training interventions
    • Explore the elements which impact on the effectiveness of a training session to include, the learning environment, the trainer, learning methodologies and the group dynamics of participants
    • Appraise a range of evaluation models, approaches, tools and techniques used in the evaluation and monitoring of training
    • Deliver appropriate training content and materials using a range of training aids
    • Apply a comprehensive range of specialised training delivery and evaluation skills
    • Report on a training and development evaluation to include the identification of areas of success and of improvement opportunities.

    Trainer

    Pam Skerritt, Education Specialist

    Displaying excellent communication, organisation & motivation skills, developed over 20 years’ in various management, administrative and training roles in the Higher & Further Education Sector, Pam Skerritt is a highly energetic, motivated & people orientated trainer & facilitator. Experienced in HR, Training & People Management, Pamela is also a current PhD Student, currently researching the area of “Continual Profession Development of Adult Educators”. This QQI Accredited Programme is delivered in association with NCU Training, an accredited QQI Provider

     

    Price €495 pp ( accredited) - for Members

    Price €595 pp ( accredited) - for non-Members  

    This course is limited to 12 people.

    For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Delivery:

    Daytime Virtual Course – 4 Days in duration

     

    Dates:

    • Course 3 - 2024
      • Wednesday October 2nd
      • Wednesday October 9th
      • Wednesday October 16th
      • Wednesday October 23rd
    • 9.30am – 4.30pm (Breaks included)

    Who should Attend

    Are you responsible for training the team in your hotel department? The course is designed for both new and experienced trainers involved in carrying out training in their departments and who want to achieve a recognised qualification.

    Modules include:

    This QQI Level 6 Train the Trainer (Training Delivery and Evaluation) course provides learners with the knowledge, skill and competence to deliver, assess and evaluate a training and development intervention.

     

    Learning outcomes

    • Outline the concepts and theories underlying the delivery and evaluation of training interventions
    • Explore the elements which impact on the effectiveness of a training session to include, the learning environment, the trainer, learning methodologies and the group dynamics of participants
    • Appraise a range of evaluation models, approaches, tools and techniques used in the evaluation and monitoring of training
    • Deliver appropriate training content and materials using a range of training aids
    • Apply a comprehensive range of specialised training delivery and evaluation skills
    • Report on a training and development evaluation to include the identification of areas of success and of improvement opportunities.

    Trainer

    Pam Skerritt, Education Specialist

    Displaying excellent communication, organisation & motivation skills, developed over 20 years’ in various management, administrative and training roles in the Higher & Further Education Sector, Pam Skerritt is a highly energetic, motivated & people orientated trainer & facilitator. Experienced in HR, Training & People Management, Pamela is also a current PhD Student, currently researching the area of “Continual Profession Development of Adult Educators”. This QQI Accredited Programme is delivered in association with NCU Training, an accredited QQI Provider

     

    Price €495 pp ( accredited) - for Members

    Price €595 pp ( accredited) - for non-Members  

    This course is limited to 12 people.

    For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Delivery:

    Daytime Virtual Course – 4 Days in duration

     

    Dates:

    • Commencing Wednesday 27th March, 3rd, 10th and 17th  April 2024

    • 9.30am – 4.30pm (Breaks included)

    Who should Attend

    Are you responsible for training the team in your hotel department? The course is designed for both new and experienced trainers involved in carrying out training in their departments and who want to achieve a recognised qualification.

    Modules include:

    This QQI Level 6 Train the Trainer (Training Delivery and Evaluation) course provides learners with the knowledge, skill and competence to deliver, assess and evaluate a training and development intervention.

     

    Learning outcomes

    • Outline the concepts and theories underlying the delivery and evaluation of training interventions
    • Explore the elements which impact on the effectiveness of a training session to include, the learning environment, the trainer, learning methodologies and the group dynamics of participants
    • Appraise a range of evaluation models, approaches, tools and techniques used in the evaluation and monitoring of training
    • Deliver appropriate training content and materials using a range of training aids
    • Apply a comprehensive range of specialised training delivery and evaluation skills
    • Report on a training and development evaluation to include the identification of areas of success and of improvement opportunities.

    Trainer

    Displaying excellent communication, organisation & motivation skills, developed over 20 years’ in various management, administrative and training roles in the Higher & Further Education Sector, Pam Skerritt is a highly energetic, motivated & people orientated trainer & facilitator.

    Experienced in HR, Training & People Management, Pamela is also a current PhD Student, currently researching the area of “Continual Profession Development of Adult Educators”. This QQI Accredited Programme is delivered in association with NCU Training, an accredited QQI Provider

     

    Price €495 pp ( accredited) - for Members

    Price €595 pp ( accredited) - for non-Members  

    This course is limited to 12 people.

    For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Delivery:

    Daytime Virtual Course – 4 Days in duration

     

    Dates:

    • Commencing Wednesday 14th, Feb (and then 21st Feb, 28th Feb, 6th March) 2024

    • 9.30am – 4.30pm (Breaks included)

    Who should Attend

    Are you responsible for training the team in your hotel department? The course is designed for both new and experienced trainers involved in carrying out training in their departments and who want to achieve a recognised qualification.

    Modules include:

    This QQI Level 6 Train the Trainer (Training Delivery and Evaluation) course provides learners with the knowledge, skill and competence to deliver, assess and evaluate a training and development intervention.

     

    Learning outcomes

    • Outline the concepts and theories underlying the delivery and evaluation of training interventions
    • Explore the elements which impact on the effectiveness of a training session to include, the learning environment, the trainer, learning methodologies and the group dynamics of participants
    • Appraise a range of evaluation models, approaches, tools and techniques used in the evaluation and monitoring of training
    • Deliver appropriate training content and materials using a range of training aids
    • Apply a comprehensive range of specialised training delivery and evaluation skills
    • Report on a training and development evaluation to include the identification of areas of success and of improvement opportunities.

    Trainer

    Displaying excellent communication, organisation & motivation skills, developed over 20 years’ in various management, administrative and training roles in the Higher & Further Education Sector, Pam Skerritt is a highly energetic, motivated & people orientated trainer & facilitator.

    Experienced in HR, Training & People Management, Pamela is also a current PhD Student, currently researching the area of “Continual Profession Development of Adult Educators”. This QQI Accredited Programme is delivered in association with NCU Training, an accredited QQI Provider

     

    Price €495 pp ( accredited) - for Members

    Price €595 pp ( accredited) - for non-Members  

    This course is limited to 12 people.

    For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Dates:

    14th September 2023 Limited to 20 places

    How we use the time we have is whats important.

    In this webinar we will look at tools to improve the way you spend your time.

    We will consider:

    1. What is important and how can we ensure that remains top of the ‘to do’ list. 2. How to avoid ‘sleep walking’. 3. How to avoid urgency consistently taking over. 4. How to keep technology use in check. 5. Minding yourself to be the best version of you, avoiding overwhelm and mistakes.  

    Trainer:

    Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.  

    Booking:

    Places are limited to 20 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Out of stock

    Dates:

    6th September - 11th October 2023 Limited to 15 places Download our brochure HERE

    About the Programme:

    • This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.
    • It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.
    • The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.
     

    Assessment:

    Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.  

    Trainer:

    Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.  

    Booking:

    Places are limited to 15 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Dates:

    11th September - 16th October 2024 Limited to 15 places  

    Click here to download the brochure

     

    For managers & supervisors

     

    About the Programme:

    • This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.
    • It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.
    • The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.
     

    Assessment:

    Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.  

    Trainer:

    Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.  

    Booking:

    Places are limited to 15 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Out of stock

    Dates:

    18th October - 22nd November 2023 Limited to 15 places Download our brochure HERE

    About the Programme:

    • This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.
    • It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.
    • The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.
     

    Assessment:

    Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.  

    Trainer:

    Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.  

    Booking:

    Places are limited to 15 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Dates:

    24th October - 5th December 2024 Limited to 15 places  

    Click here to download the brochure

     

    For Managers & Supervisors

     

    About the Programme:

    • This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.
    • It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.
    • The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.
     

    Assessment:

    Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.  

    Trainer:

    Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.  

    Booking:

    Places are limited to 15 people. Book Online, or email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Dates:

    21st March - 17th May 2023
    • Tuesday, 21 March {Full day in person - based in Cork} Time: 9.30am - 4pm
    • Tuesday, 4 April {Online} Time: 10am - 1pm
    • Tuesday, 11 April {Online} Time: 10am - 1pm
    • Tuesday, 18 April {Full day in person - based in Cork} Time: 9.30am - 4pm
    • Wednesday 10 May {Online} Time: 10am - 1pm
    • Wednesday 17 May {Full day in person - based in Cork} Time: 9.30am - 4pm
    Limited to 15 places Download our brochure HERE

    About the Programme:

    • This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.
    • It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.
    • The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.
     

    Assessment:

    Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.  

    Trainer:

    Karen Healy Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.  

    Booking:

    Places are limited to 15 people. For more information, email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information

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