Course Date:

Wednesday 20TH  March 3 hours by webinar (10am to 1pm)

 

Who is this course aimed at?

Any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, HR staff

 

What will you learn?

On completion of this course learners will have an increased understanding of the performance procedure, be familiar with how to effectively manage performance in the workplace and have positive proactive performance conversations and the knowledge of how to the legislative background.

 

Course content includes:

  • PROBATION – TO EMBED INTO THE BUSINESS CULTURE & EXPECTATION
    • Aims of probation • Benefits of probation • Relevant case law
  • PERFORMANCE MANAGEMENT INTRODUCTION
    • Why should my organisation conduct performance appraisals? • High performance cultures • Objectives of performance management
  • LAYING THE FOUNDATIONS
    • Psychological Safety • How to? • Emotional Intelligence • Improvement Technique
  • PERFORMANCE MANAGEMENT CONVERSATIONS
    • Legal aspects • Before the meeting • During the meeting • After the meeting • Dealing with difficult people
  • FEEDBACK
    • Performance management & feedback • Continuous feedback • Constructive feedback • Tips for giving feedback
  • SUPPORT MECHANISMS
    • Work support & supervision • Receiving feedback • Effective communication • Assertive Communication • Active Listening • Common Pitfalls as People Managers • Questioning

 

Trainer:

HR Suite

 

Cost:

€65 per person

 

This course is limited to 12 people. Book your place below.

For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie