Date : Thursday 28th April

Duration 10am to 1pm (3 hour workshop – Online)


Who should attend? 

HR Managers and Practitioners, General Managers, Senior Managers, Heads of Departments/Supervisors, anyone with the responsibility of appraising the work of others in a hotel business.


Course outline (key topics) 

  • The role of Performance Management
  • Why is Performance Management important – objectives/purpose
  • Linking Performance Management and the strategy of the hotel business
  • Importance of Motivation in the hotel workplace
  • Challenges to monitoring employees using Performance Appraisal as a tool
  • Performance Management and Rewards


Course Learning outcomes 

  1. Demonstrate a clear understanding of the role of Performance Management.
  2. Analyse best practice in Performance Management and its impact on motivation and business competitiveness
  3. Discuss the approaches to performance appraisal and reward that can be adopted and which contribute to organisational effectiveness and competitive advantage.
  4. Be aware of trend directions in managing performance and rewarding performance.



Angela Harvey

– Experienced hotel mentor and senior lecturer at Griffith College Dublin and Course Director with the IHF Skillnet HRM Applied Certificate


Course Fee

€65 pp Member
€85 Non Member



Book online below.

For more information, email Dervla O’Neill at  or call 086 083 6626 for more information