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  • Date / Time:

     Thursday, 28th Sept - 9:30am to 12:30pm  ( by webinar)  

    Overview:

    The IHF Skillnet 'X' (formerly known as Twitter) for Hotels course will help participants to grasp a better understanding of how to use 'X' to promote their hotel or business, with topics including best practice tips, improving engagement, the key tools in the platform, and using 'X' for advertising. On completion, participants will have developed a better sense of the recent and current changes and strengths and capabilities of 'X', and will have learned how to use the platform to maximise the impact of their social media activity, as well as how to reach new audiences.  

    Content includes:

    • Who is using 'X' as a platform for communications
    • 'X's role as a communications platform in the hotel sector
    • Best practices for posting, engaging etc
    • Recently changed features - what's been added and removed
    • 'X' for events, campaigns & media visibility
    • Spaces on 'X'
    • Communities on 'X' and Verified on 'X'
    • Premium features on 'X'
    • Advertising on 'X' platform
     

    Subject Matter Expert:

    Felicity McCarthy At Spark Digital, we help businesses of all sizes with their digital marketing or social media marketing needs.  

    Fee:

    Members €65 pp Non Members €85 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Date and duration:

    Thursday 19th October 2023 – (2 Hours)

    10am to 12 noon (Online)  

    Who should attend: 

    HoDs and HR / Hotel Managers  

    Overview:

    This course is designed for those who previously attended Phase One, earlier this year. It provides an open forum to discuss your strategy with others; share the success and failures and glean from the experiences of others. We will share success stories for you to truly understand the benefits of continuing with your strategy A guest speaker will discuss the important of wellbeing and it contributes to a better customer experience and the reduction is staff turnover.  

    Content:

    • Check in – where are you at today in terms of your wellbeing strategy implementation
    • Success and failures – opportunity to share what went well and what have been the challenges or blockers to success
    • Case study – Company success stories
    • Guest Speaker – To discuss the Benefits of a "people first" approach; happy staff means happy customer
     

    Trainers:

    The trainer is provided by HR Suite  

    Fee:

    IHF Skillnet is offering this as a complimentary course but you need to register below: Places are limited to 15 people.
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Tuesdays: 13th, 20th and 27th February - 5th March 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Wednesdays: 13th March - 3rd April 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Tuesdays: 16th January - 6th February 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    8th - 29th March 2022

    The format is 10am - 1pm (Online)

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    Thursday, 16 February, Time: 10am - 1pm Thursday, 23 February, Time: 10am - 1pm Thursday, 2 March, Time: 10am - 1pm Thursday, 9 March, Time: 10am - 1pm

    Fully Online

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    Thursday, 12 January, Time: 10am - 1pm Thursday, 19 January, Time: 10am - 1pm Thursday, 26 January, Time: 10am - 1pm Thursday, 9 February, Time: 10am - 1pm

    Fully Online

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    2nd - 23rd November 2023 (4 mornings)

    The format is 10am - 1pm (Online)

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Tuesdays: 1st - 22nd October 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    21st September - 12th October 2023

    The format is 10am - 1pm (Online)

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Adobe InDesign CC: Part 1

    80.00100.00

    Dates:

    Wednesday 11th October 2023  

    Duration:

    9.30am to 4.30pm – 1 day, by webinar

     

    Overview:

    This course has all the tools you need to elevate the look of your document and get it out to the people who need to see it, whether it be in print or on the web.  

    Who should attend:

    This course is intended for students who want to use the basic tools and features of InDesign for creating professional page layouts and designs.

     

    Course Outline:

    Lesson 1: Getting Started with InDesign

    Identify Components of the InDesign Interface

    Customize the InDesign Interface

    Apply the Navigation Controls and Set Preferences

    Lesson 2: Designing a Document

    Establish Project Requirements

    Apply Design Principles

    Create a New Document

    Add Text to a Document

    Add Graphics to a Document

    Lesson 3: Customizing a Document

    Format Characters and Paragraphs

    Apply Colors, Swatches, and Gradients

    Create and Apply Styles

    Lesson 4: Working with Page Elements

    Arrange and Align Objects

    Apply Layers

    Transform and Manipulate Objects

    Thread Text Frames

    Edit Text

    Lesson 5: Building Tables

    Create and Modify a New Table

    Format a Table

    Lesson 6: Preparing a Document for Delivery

    Resolve Errors in a Document

    Export Files for Printing and for the Web

     

    Trainer:

    Sharon O’Neill, New Horizons  

    Fee:

    Members €80 pp Non Members €100 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information

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