Thursday, 16 March, {Full day in person}, Time: 9.30am – 4pm

Thursday, 23 March, {Online}, Time: 10am – 1pm

Thursday, 30 March, {Online}, Time: 10am – 1pm

Thursday, 20 April, {Full day in person}, Time: 9.30am – 4pm

Thursday, 27 April {Online}, Time: 10am – 1pm

Thursday, 4 May, {Full day in person}, Time: 9.30am – 4pm


Limited to 15 places

Download our course brochure HERE.


Who should attend:

For managers & supervisors.


About The Programme:

  • This programme is aimed at those team members who are working towards a Supervisory role or those Supervisors who have been newly appointed.
  • It aims to provide a considered and bespoke knowledge and learning framework which will ensure the success of these future managers.
  • The solid foundations this course provides will boost confidence and enhance the long-term future of this cohort who are often promoted without any formal enhancement of their skillset.



Assessment of skills and knowledge will happen throughout the programme in practical ways to enhance and apply learning. All topics assessed will be covered in the programme and additional support to complete, if required, will be offered. Each assessment will be mindful of delegates work schedules and will be tailored for all learning styles.


Trainer: Karen Healy

Karen Healy is a Learning & Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development. Karen has an MA (Hons) in Hotel and Catering Management from Dundee University, Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.



The fee is subsidised by the IHF Skillnet

Members €295pp

Non Members €365pp

Places are limited to 15 people

For more information, contact Dervla O’Neill by email: