Did you know – 82 percent of Fortune 100 companies use Lean Six Sigma to help improve their business processes


Monday 27th and Tues 28th November ( 2 days online)



9.30am to 4.30pm (Online)


Who should attend:

  • General Managers
  • HOD’s
  • Senior Hotel Leadership teams
  • Regional Operations Directors



Course Objectives:

To introduce learners to the proven methodologies of LEAN & Six Sigma.

Learn how to take a more structured approach to project management that is driven by the needs of the customer and underpinned by robust data.


On completion of the workshop, learners will be able to:


  • Understand the 5 steps of the Six Sigma DMAIC (Define, Measure, Analyse, Improve, Control) methodology and how it can be applied in the hotel sector.
  • Use data and statistical process control methods to manage projects in a more structured way to ensure success.
  • Identify and evaluate potential Lean Six Sigma Projects
  • Use their Lean and Six Sigma toolkit to plan, execute and monitor projects.
  • Manage and lead a Kaizen event.
  • ave a practical understanding of how these programs can be applied to deliver an effective continuous improvement program to reduce waste and inconsistency in the business.



Tom McDermott

Agility Hospitality



Members €295 pp
Non Members €350 pp



Book online below.

For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information