Dates:

Tuesday 14th November 2023

 

Duration:

9.30am to 4.30pm – 1 day

Delivery Method: Instructor-led Classroom Learning

 

Overview:

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you will work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

This course builds upon the foundational knowledge presented in the Microsoft® Office Outlook® 2019: Part 1 course and will help you customize a communication system well-suited to your work style.

 

 

Course Objectives:

In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

 

Prerequisites:

This course builds upon the foundational knowledge presented in the Outlook 2019: Part 1 course and will help you use its advanced features to manage your email communications, calendar events, contact information, search functions, and other communication tasks.

 

Course Content:

Lesson 1: Modifying Messages and Setting Global Options

  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Settings and Options
  • Topic C: Configure Global Outlook Options
  • Topic D: Customise the Outlook Interface

 

Lesson 2: Organizing, Searching, and Managing Messages

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

 

Lesson 3: Managing Your Mailbox

  • Topic A: Use the Junk E-Mail Filter to Manage Messages
  • Topic B: Manage Your Mailbox

 

Lesson 4: Automating Message Management

  • Topic A: Use Automatic Replies
  • Topic B: Use the Rules Wizard to Organise Messages
  • Topic C: Create and Use Quick Steps

 

Lesson 5: Working with Calendar Settings

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

 

Lesson 6: Managing Contacts

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

 

Lesson 7: Managing Activities by Using Tasks

  • Topic A: Assign and Manage Tasks

 

Lesson 8: Sharing Workspaces with Others

  • Topic A: Delegate Access to Outlook Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

 

Lesson 9: Managing Outlook Data Files

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Back Up Outlook Items
  • Topic C: Change Data File Settings

 

Trainer:

Sharon O’Neill, New Horizons

 

Fee:

Members €80 pp
Non Members €100 pp

 

Booking:

Book online below.

For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information