This is a programme of 4 half days in November 2023.

What did they think?

“A truly eye-opening course , not a must but a need for the workplace!” Dovile, HR Manager. The Dylan.

“The course was absolutely brilliant, Kim is amazing!  Highly recommend it.” Regina Mumen, HR Executive, Talbot, Carlow


4 Half Days online (9.30am to 12.30pm)

  • Wednesday 8th November

  • Thursday 9th November

  • Wednesday 15th November

  • Thursday 16th November



Why is Mental Health Training important to hotels?

Mental health training teaches your hotel staff about common mental health conditions. With the right backing from management, it will reduce the stigma surrounding mental health issues and will provide hotel staff with the right tools to support colleagues, friends and family to spot warning signs for mental health issues such as depression, anxiety, trauma and substance use. A person can appear to be healthy and happy while concealing their suffering. Mental Health Supports training helps employees recognise the signs of mental distress in themselves and others.


Who should attend:

All employees can benefit from this training, but it is recommended that Managers and Supervisors, and anyone managing a team attend


Aim of the program and Learning Outcomes:

  • Know what mental health is, why people develop mental health conditions and the role of a Supports person
  • Know how to provide advice and practical support for a person presenting a mental health condition
  • Know how to recognise and manage stress
  • Understand the impact of substance use on mental health
  • Understand the Supports action plan for mental health and be able to put it into place
  • Know how to implement a positive mental health culture in the workplace
  • The ultimate goal of the program is to encourage early professional support to prevent long term negative consequence


How will this impact your hotel?

Staff enabled to be an initial support provided to a person experiencing a mental health problem until professional help is received or until the crisis is resolved.

Preserve life where a person could be a danger to themselves or others –

Alleviate suffering by providing immediate comfort and support –

Prevent the condition from developing into a more serious problem –

Promote recovery of good mental health by signposting and obtaining professional diagnosis.



Jacqui Crutchley.

Jacqui studied Mental Health Awareness with CMIT Dublin and is qualified as a Mental Health First Aid Ireland instructor. She has spent the last 2 years delivering mental health training via zoom and now face to face.  Companies she has trained include :  ESB, Tesco, Grant Thornton, Alzheimer’s Society of Ireland, and Ervia.

Jacqui is passionate about delivering mental health courses that will impact people positively



Members €165pp

Non Members €200pp

For further information, contact Dervla O’Neill by email: