The working world has changed. Managers need to enhance their skills to more effectively manage, motivate and retain the post pandemic workforce. This programme will provide managers with a deeper understanding of emotional intelligence, and includes some tools to enhance emotional intelligence to build a positive work environment in your Hotel
Date:
Wednesday, 12th October 9.30 to 1pm – interactive 3 hour webinar
Who Should Attend:
People Managers and HR Managers in hotels who have an interest in learning more about how Emotional Intelligence can build a better workplace
What is covered:
• Define emotional intelligence
• Understanding the impact of emotional intelligence in the workplace
• The science of emotions
• Understand key leadership emotional intelligence competencies to connect, communicate and influence those you lead
• Learn how to improve Self Awareness and be more intentional in working with others
What you will learn:
• Trainees will understand the science of emotions and the key emotional intelligence competencies to motivate teams
• Have improved self-awareness, manage own emotions and intentionally have a positive impact on their teams
• Understand how to maximise team cohesiveness and performance through improving EI skills such as authenticity, empathy and inspiring performance.
Trainer:
Una Crilly
Una Crilly is a Leadership and Emotional Intelligence Consultant and founder of Positive Impact. She is a key note speaker and is passionate about developing people in the hotel industry, and creating positive work environments where people and hotel businesses can thrive.
Price
Members: €35 pp
Non-Members: €50 pp