Masterclass – An introduction to building better workplaces with Emotional Intelligence

The working world has changed. Managers need to enhance their skills to more effectively manage, motivate and retain the post pandemic workforce. This programme will provide managers with a deeper understanding of emotional intelligence, and includes some tools to enhance emotional intelligence to build a positive work environment in your Hotel

Date:

Wednesday, 12^th October 9.30 to 1pm – interactive 3 hour webinar

 

Who Should Attend:

People Managers and HR Managers in hotels who have an interest in learning more about how Emotional Intelligence can build a better workplace

 

What is covered:

•      Define emotional intelligence

•      Understanding the impact of emotional intelligence in the workplace

•      The science of emotions

•      Understand key leadership emotional intelligence competencies to connect, communicate and influence those you lead

•      Learn how to improve Self Awareness  and be more intentional in working with others

 

What you will learn:

•      Trainees will understand the science of emotions and the key emotional intelligence competencies to motivate teams

•      Have improved self-awareness, manage own emotions and intentionally have a positive impact on their teams

•      Understand how to maximise team cohesiveness and performance through improving EI skills such as authenticity, empathy and inspiring performance.

 

Trainer:

Una Crilly

Una Crilly is a Leadership and Emotional Intelligence Consultant and founder of Positive Impact. She is a key note speaker and is passionate about developing people in the hotel  industry, and creating positive work environments where people and hotel businesses can thrive.

 

Price

Members: €35 pp

Non-Members: €50 pp