(Click to download Brochure)


10 Days from Thursday, 22nd September to Thursday, 9th December 2021

6 full days and 4 half days

Who should attend?

Aimed at new and aspiring hotel managers and supervisors

Modules Include:

  • Role of the Manager
  • Marketing Planning
  • Human Resources
  • F&B Operations Management
  • Health and Safety
  • Revenue Management
  • Kitchen and Waste Management
  • Financial Management
  • Upselling and Customer Service


Short assessments will follow each module to address current challenges in your property Participants who successfully complete all assignments will be presented with an IHF Skillnet Certificate of Achievement


Course Leader is Marc Thornton of DTA Consulting, a leading marketing, sales and customer care trainer in the hospitality market. The nine key management modules are delivered by leading hotel industry experts.


IHF Member €495 pp

Non IHF Member €595 PP

Maximum 20 places

For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie

(Click to download Brochure)