A new programme of 4 Masterclasses is exclusively for DGMs and Operations Managers has been devised.

Leading hospitality experts will deliver high – level content that is strategic and practical in short, sharp and engaging presentations.

Combined with facilitated interaction with other Deputy General Managers and Operations Managers, these sessions have proved very successful for General Manages already.

The online classes are on Tuesdays (September – November 2026) from 9.00 – 10.30 am.

Please note the price is for the package of 4 masterclasses ( if you cannot make a date they will be recorded and shared)

 

CLICK HERE TO SEE FULL COURSE DETAILS

Dates:

  • Tuesday, 8th September 2026 | 9.00am – 10.30am (Online)
    • AI FOR HOTELS: EXPAND CAPACITY, REDUCE COSTS – A PRACTICAL GUIDE TO LEVERAGING AI ACROSS EVERY
      DEPARTMENT
  • Tuesday, 29th September 2026 | 9.00am – 10.30am (Online)
    • INTRODUCTION TO MENTAL HEALTH SUPPORTS – DEVELOP THE RIGHT TOOLS FOR HOTEL LEADERS
  • Tuesday, 27th October 2026 | 9.00am – 10.30am (Online)
    •  DATA-DRIVEN DECISIONS – TO INCREASE REVENUE & REDUCE COSTS
  • Tuesday 24th November 2026 | 9.00am – 10.30am (Online)
    • MANAGING MULTICULTURAL TEAMS AS THE HOTEL LEADER

 

Duration:

9.00am – 10.30am – online

 

Course Facilitator – Marc Thornton, DTA Marketing

 

Please note the price is for the package of 4 masterclasses ( if you cannot make a date the sessions will be recorded and shared)

 

TESTIMONIAL:

The GM Masterclasses are an excellent resource for hospitality leaders. They cover a broad range of essential topics that are directly relevant to the challenges and opportunities we face in our industry. I found the sessions insightful and energising and would highly recommend them to any GM looking to sharpen their skills and expand their professional network.”

Eoin Little, General Manager
The Lakeside Hotel & Leisure Centre

 

Fee:  €250 pp

 

Booking:

Book online below.

For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information