Learn how to avoid being phished, smished and held to ransom. 90% of data breaches are down to human error. This is a course that addresses the human side of cybersecurity by creating awareness of the risks and providing simple, practical solutions that are easy to implement.


3 hours online – morning option.

Who should attend:

Heads of department – Management – Key personnel that handle guest data with access to hotel systems

Modules Include:

  • Introduction – How cybersecurity affects hotels
  • Review stats and case studies
  • Assessing risk
  • Invoice fraud, phishing emails , social engineering and other cyber crimes
  • Website security
  • Training your team and building a culture of security awareness
  • Tools and tech available to you
  • Interactive Q&A session addressing particular concerns raised during the session


On successful completion of the workshop, participants will have a thorough understanding of the risks cybercrime poses to the hotel. You will have the tools, resources and strategies to implement security into your hotel processes and build a culture of security awareness within your team.

Meets GDPR requirement for security awareness training


Andrea Manning is an experienced and recognised cybersecurity and GDPR expert and speaker. A skilled trainer, Andrea holds a FETAC Level 6 Train the Trainer qualification and graduated from NUI Galway first class honours BSc Business Information Systems

With an early career in the hotel and travel industry Andrea has a deep understanding of the hotel ecosystem and how this relates to cybersecurity. More recently she has completed extensive security awareness training for the O Callaghan Collection.


€20 pp – maximum 20 persons per session

  • 10.00am to 1.00pm