Interactive on-site 3-hour workshop-based training with role play and theory combined.

Who should attend?

This is designed to train, upskill and refresh those who are currently returning to work or new to work in the hotel sector.

Modules include:

  • COVID-19, Responsibilities & Key Control Measures (Note this is not COVID-19 training)
  • What is Housekeeping
  • Preparation for Duty
  • Departmental Standards
  • Public Areas
  • Completion of shift – Handover and preparation for next day
  • Getting Yourself Ready for Service



This three-hour session will give trainees the knowledge of housekeeping operations and expectation of what is required of them in their role.


Content Created by Robin Stuart – Exceeding Expectations and Sorcha Finucane – TrainedIn and is delivered by a panel of craft expert trainers.


€420 for delivery onsite in your premises (max 25 staff)

€35 pp if an open programme (sharing with another hotel – min. 12 participants)


For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: