Some people say…

If you can’t do 5S you can’t do Lean!

Companies around the world have been implementing the 5S methodology for years. Some of the benefits they have realised are: improved staff satisfaction, higher quality, reduced cost and safer workplaces.

5S is a methodology that results in a workplace that is clean, uncluttered, safe, and well organized to help reduce waste and optimize productivity.

Our 3 hour webinar is an introduction to the 5 steps of 5S; Sort, Set in Order, Shine, Standardise, Sustain and describe how they can be used to restore order to the hotel workplace as part of a continuous improvement implementation.


Thursday, 2nd November 2023

Timing: By Webinar online 10am to 1pm ( limited to 35 pax)


Who Should Attend:

General Managers, HOD’s, Supervisors, Senior Hotel Leadership teams


What you will learn:

On completion of the workshop, learners will be able to:

  • Understand the origins of 5S and how it can improve your hotel
  • Create a foundation for continuous improvement in your hotel using 5S
  • Understand the role of 5S as part of a continuous improvement implementation
  • Identify techniques to improve your workplace through 5S
  • See how the world’s leading lean companies use 5S
  • Sustain 5S for ongoing continuous improvement



Tom Mc Dermott

In a career spanning 35 years Tom noticed that routine tasks conducted daily in hospitality businesses can include 30% – 50% inefficiency!

Very few hospitality businesses use proven methodologies such as LEAN and Six Sigma to reduce waste and develop more consistent and efficient processes so this creates a clear opportunity.

Tom began his career straight from school at Dublin College of Catering, Cathal Brugha Street in 1987. Since then, Tom has worked internationally for Starwood, Cunard, Radisson and subsequently Hilton where he led their innovative “Operational Excellence” continuous improvement programme across Europe, Middle East & Africa.

Tom believes a hospitality business that embraces a continuous improvement mind-set creates a lighter, more collaborative, and productive workload for team-members, higher levels of satisfaction for guests, and more value for owners.



Members: €65 pp

Non-Members: €80 pp



Book online below.

For more information, email Dervla O’Neill at  or call 086 083 6626