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About Us
About Irish Hotels Federation Skillnet
The Steering Committee
Training Needs Analysis
Testimonials
About Skillnet Ireland
Data Privacy Notice
Data Privacy & Protection Statement (PDF)
Training & Events
How to Book Online
List of Courses by Category
Courses for September 2023
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Our Trainers
In-Company Training
News
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Customer Care
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Customer Care
Designed to support all management leaders within the hotel and guesthouse sector
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Masterclass – September 28th 2-5pm : Handling Complaints for frontline staff
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Masterclass – October 14th – 2pm to 5pm – Handling Complaints for frontline staff
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35.00
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Masterclass – October 14th – 10am to 1pm – Handling Complaints for frontline staff
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Masterclass – October 12th – 2-5pm – Handling Complaints for frontline staff
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Customer Care – Welcoming back the guest
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