Fri 1

Mon 4

Tues 5

Conflict Management

5th + 19th March

Online 1.5 hours – 10am to 11.30am

Weds 6

Business writing & email etiquette

9.30am to 4.30pm, by webinar

Excel Part 1 – Beginner

9.30am to 4.30pm – by webinar

Thurs 7

Fri 8

Mon 11

Tues 12

Cultural Awareness Training for Hotel Staff

9.30am – 1pm, 3-hour workshop, plus break

Weds 13

A Roadmap for Revenue Management

– The A-Z of Hotel Revenue Management

4 Thursdays, 10am to 1pm, Online

Thurs 14

Emotional Intelligence Mastery for Hotel Leaders

4 half-days, 10am – 12.30pm (online)

Excel Part 2 – Intermediate

9.30am to 4.30pm – by webinar

Advanced Revenue Management
– Commercial Strategy, Structure & Communication

4 Thursdays, 10am to 12.30pm, Online

Fri 15

Mon 18

Tues 19

English and Cultural Skills for Supervisors and Managers

4 x Tuesdays, online

9am – 12.30pm, plus 30 min break

Weds 20

Performance Management for Hotels

3 hours by webinar (10am to 1pm)

Thurs 21

Managing Multicultural Teams

9.30am – 1pm Online

– incl. 30-minute break

Handling inbound sales enquiries

9.30am – 12.30pm and again from 1.30pm to 4.30pm by webinar

Fri 2

Mon 25

Tues 26

Weds 27

Employment Law for Hotels

3 hours by webinar (10am to 1pm)

Train the Trainer Accredited (QQI L6)

Daytime Virtual Course – 4 Days in duration

9.30am – 4.30pm (Breaks included)

Thurs 28

Diversity, Equality and Inclusion in the Workplace

Online, 10am – 11.30am

Pricing and Contracting for your Hotel Profitability

9.30am – 1pm by webinar

Fri 29